Knorr has initiated a recall of its brown onion gravy sachets after discovering that some packets may contain traces of cow’s milk and soy.
In a statement released on Tuesday, Unilever disclosed that a small batch of Knorr brown onion gravy packets was found to mistakenly contain ingredients from the Knorr professional brown sauce base.
“As a result, the affected stock contains cow’s milk and soy as allergens, which are not declared on the list of ingredients in the Knorr brown onion gravy packaging,”
Unilever announced.
Knorr has advised consumers who purchased any brown onion gravy sachets with the batch numbers BB 11 DEC 2025 KM 4163 E14A or BB 12 DEC 2025 KM 4164 E14A to avoid consuming the product. Instead, they should return it to the nearest retailer for a refund or notify Unilever SA through the Consumer Careline at 0860 331 441 or the Consumer Engagement Centre WhatsApp line at +27 67 429 7040.
“As a brand that believes that good food matters, the health and well-being of our consumers is of utmost importance. When the recent findings came to our attention, we immediately seized production and made the necessary adjustments to rectify the situation.
stated Janine Van Rooyen, Unilever’s nutrition lead in Southern Africa.
“We are committed to ensuring the highest quality and safety standards for our products that South Africans love and trust,”
she added.
Van Rooyen expressed regret over the inconvenience caused by this recall.
“We deeply regret any inconvenience this may cause. Thank you for your understanding and continued support,”
she said.
